Privacy Policy

Last Updated: [07/09/2026]

At Aessure Care (“Aessure Care”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our products and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue using our website.

1. Information We Collect

We may collect the following information when you interact with our website or purchase our products:

Personal Information

• Full name

• Mobile number

• Email address

• Billing and shipping address

• Pincode and location details

• Any information provided through contact or enquiry forms

Order & Transaction Information

When you place an order, we may collect information related to:

• Products purchased

• Order details

• Shipping and delivery information

• Payment status and transaction details

Payment information is processed through secure third-party payment providers. We do not intend to store your complete debit/credit card, UPI, or banking credentials on our website.

Website & Technical Information

When you browse our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of visits

• Website usage and interaction data

We may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

2. How We Use Your Information

We may use the information collected to:

• Process and deliver your orders

• Confirm and manage purchases

• Provide customer support

• Respond to enquiries and consultation requests

• Communicate order, payment and delivery updates

• Improve our website, products and services

• Understand customer preferences and website usage

• Send promotional or marketing communications, where permitted

• Prevent fraudulent, unauthorized or unlawful activities

• Maintain website security

• Comply with applicable laws and legal requirements

You may contact us if you wish to opt out of non-essential promotional communications.

3. Payment Information

Payments made through our website are processed through Razorpay, our third-party payment gateway.

Your payment information may be handled directly by Razorpay in accordance with its own privacy, security, and payment-processing practices. Razorpay may collect and process payment-related information necessary to securely process your transaction.

Aessure Care does not intentionally store complete card numbers, CVV details, UPI PINs, or banking passwords on its website. Payment credentials are processed securely by Razorpay and are subject to Razorpay's applicable terms and privacy practices.

This version is better than saying “Razorpay or other payment providers” if Razorpay is the payment gateway you're actually using.

4. Sharing of Information

We may share necessary information with trusted third parties only when required to provide our products and services, including:

• Payment gateway providers

• Shipping and logistics partners

• Website and technology service providers

• Customer support/service providers

• Marketing or analytics service providers, where applicable

• Government authorities or legal bodies where required by law

These third parties are expected to use the information only for the purpose for which it is provided and to maintain appropriate security measures.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember user preferences

• Understand website traffic and usage

• Improve website performance

• Measure marketing and advertising performance

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Links

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

Aessure Care is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing your personal information.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purposes described in this Privacy Policy

• Complete orders and provide services

• Maintain business and transaction records

• Resolve disputes

• Comply with applicable legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable law.

9. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information belonging to a minor has been collected without appropriate consent, we will take reasonable steps to delete such information.

10. Your Rights

Subject to applicable laws, you may contact us to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Opt out of promotional communications

• Raise concerns regarding the handling of your personal information

To make such a request, please contact us using the details provided below.

11. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

Any updated version will be published on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Email: care@aessurecare.com ·
Phone: +91 79966 17178