Terms of service

Last Updated: 07/09/2026

Welcome to Aessure Care. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and related features. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About Aessure Care

Aessure Care provides health and wellness products through its online store. The information and products available on our website are intended to support general wellness and should be used responsibly and according to the product instructions.

2. Eligibility

By using this website or purchasing our products, you confirm that:

• You are at least 18 years of age.

• The information provided by you is accurate and complete.

• You are legally capable of entering into a binding agreement.

• You will use our products only for their intended purpose.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, specifications, pricing, and other information displayed on the website are accurate.

However:

• Product images may vary slightly from the actual product.

• Packaging or product appearance may change from time to time.

• Product information may be updated without prior notice.

• Availability of products may change at any time.

We reserve the right to correct errors or inaccuracies on the website.

4. Health & Wellness Disclaimer

Aessure Care products are intended for general health and wellness purposes.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless specifically stated and legally permitted.

Customers should carefully read the product information and usage instructions before use.

If you have an existing medical condition, are taking medication, or have concerns regarding the suitability of a product, we recommend consulting a qualified healthcare professional before use.

5. Orders

When you place an order through our website:

• You agree to provide accurate billing, shipping, and contact information.

• You are responsible for reviewing your order before completing the purchase.

• An order confirmation does not necessarily guarantee fulfilment.

• We reserve the right to cancel or refuse an order where necessary.

Orders may be cancelled due to product unavailability, pricing errors, payment issues, suspected fraudulent activity, or other legitimate reasons.

If an order is cancelled by us after payment has been received, the applicable refund will be processed according to our Refund Policy.

6. Pricing & Payments

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, or other charges will be displayed during checkout where applicable.

Payments made through our website are processed through Razorpay, our third-party payment gateway. Razorpay may process and handle payment-related information in accordance with its own terms, privacy policy, and security practices.

By making a payment through our website, you agree to the applicable terms and policies of Razorpay and Aessure Care.

This wording is cleaner for your site because Razorpay is specifically identified as the payment gateway instead of mentioning unspecified third-party providers.

7. Offers & Discounts

Aessure Care may provide promotional offers, discounts, coupon codes, or other promotional benefits from time to time.

Unless specifically stated:

• Offers cannot be combined with other promotions.

• Promotional offers may have limited validity.

• We reserve the right to modify or withdraw an offer at any time.

• Certain products may be excluded from promotional offers.

8. Shipping & Delivery

Orders will be shipped to the address provided by the customer during checkout.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

For complete information regarding shipping timelines, charges, and delivery conditions, please refer to our Shipping / Delivery Policy.

9. Returns & Refunds

Returns and refunds will be handled according to our Return & Refund Policy.

Due to the nature of health and wellness products, certain products may not be eligible for return once opened, used, or tampered with.

Customers are advised to review the applicable return conditions before placing an order.

10. Order Cancellation

Customers may request cancellation of an order subject to the conditions and timelines mentioned in our Cancellation Policy.

Once an order has been processed or shipped, cancellation may no longer be possible.

11. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.

• Provide false or misleading information.

• Attempt to gain unauthorized access to the website or its systems.

• Interfere with website functionality or security.

• Copy, reproduce, or misuse website content without permission.

• Use our website to engage in fraudulent or abusive activities.

12. Intellectual Property

All content available on the Aessure Care website, including:

• Brand name and logo

• Product images

• Text and descriptions

• Graphics

• Videos

• Website design

• Other visual or written content

is owned by or licensed to Aessure Care and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

13. Third-Party Services & Links

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, social media services, and other external platforms.

We are not responsible for the availability, content, privacy practices, or policies of third-party websites or services.

Your use of such services may also be subject to their respective terms and policies.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

• Maintenance

• Technical issues

• Server problems

• Updates

• Security issues

• Circumstances beyond our control

15. Limitation of Liability

To the maximum extent permitted by applicable law, Aessure Care shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We are not responsible for losses resulting from misuse of products, failure to follow product instructions, inaccurate information provided by customers, or circumstances beyond our reasonable control.

16. Indemnification

You agree to indemnify and hold harmless Aessure Care, its owners, employees, partners, and service providers from claims, losses, liabilities, damages, or expenses arising from:

• Your misuse of the website or products.

• Your violation of these Terms.

• Your violation of applicable laws.

• Any inaccurate or misleading information provided by you.

17. Changes to These Terms

Aessure Care reserves the right to update or modify these Terms & Conditions at any time.

Changes will be posted on this page with the updated “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the revised Terms.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

19. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us:

Email: care@aessurecare.com ·
Phone: +91 79966 17178